Fixila SB · Hourly support

IT help when you need it, without a contract.

Remote and on-site support by the hour for businesses that don't need a monthly plan, with prepaid hour blocks at a lower rate.

Priced by proposal

Book a free consultationCall or text (720) 900-1010

How is hourly IT support billed?

Remote and on-site work is billed by the hour. After the first hour, time is billed in 15-minute increments, so you only pay for the time we spend. On-site visits have a 1-hour minimum. Prepaid blocks lower the rate, and managed IT clients get their plan's discount.

What we help with

Hourly rates (work outside a managed IT plan)

ServicePrice
Remote support$135 per hour
On-site support (1-hour minimum)$165 per hour
Project or engineering work$165 per hour
Senior consulting or architecture$195 per hour
After-hours or emergency1.5× the hourly rate
Holidays2× the hourly rate
Prepaid block of hours (use within 12 months)10 hours: $1,250

How it works

  1. Reach out

    Call, text or book a time.

  2. Fix

    Remotely when possible, on site when needed.

  3. Notes

    What we did, in plain English.

  4. Invoice

    Time billed in 15-minute increments after the first hour.

Questions people ask

Do prepaid hours expire?

Prepaid hours are good for 12 months from purchase.

Do you charge for travel?

On-site visits in our service area are billed from arrival, with a 1-hour minimum.

Would a managed plan cost less?

If you need help more than a few hours a month, often yes. We'll compare both with you.

Book a free consultation.

Tell us what you need. We'll look at your setup and give you a plain-English plan and a written quote, with no obligation.

Book a free consultationor call or text (720) 900-1010or email business@getfixila.com